FAQ
Common hosting questions.
Quick answers about Zyrix Cloud plans, billing, deployment, support, and service management.
01What control panel do you provide?
We provide a user-friendly game management panel that allows you to easily start, stop, restart and manage your Minecraft or bot hosting service.
02Do you provide customer support?
Yes. Zyrix Cloud provides 24/7 customer support for hosting-related questions and technical problems.
03How quickly is my server deployed?
Most eligible services are prepared automatically after a successful payment, allowing for instant or near-instant deployment.
04What is your refund policy?
Eligible purchases may request a refund within 24 hours of purchase, subject to the Zyrix Cloud refund policy and applicable exclusions.
05Can I upgrade my server?
Yes. Customers can contact support to upgrade eligible services.
06Do you support Minecraft plugins and mods?
Yes. Different plans are suitable for Vanilla, Paper, Spigot, plugins and modded Minecraft servers.