Terms of Service

Terms of Service

1. No illegal content, DDoS, phishing, malware, crypto mining, spam, or abusive activity.
2. No account sharing, unauthorized reselling, or service transfers.
3. Zyrix Cloud is not responsible for issues caused by user configuration, plugins, mods, or third-party software.
4. Resource abuse, including CPU, RAM, disk, or network abuse, may result in suspension without notice.
5. Zyrix Cloud may suspend or terminate services that violate these terms or threaten infrastructure.
6. Customers are responsible for their own backups unless backups are included in their plan.
7. Support is provided through our Discord ticket system. Staff abuse or ticket misuse may result in denied support.

Refund Policy

Refunds are only available if the issue is confirmed to be entirely on Zyrix Cloud's side and the request is made within 24 hours of purchase.

No refunds are provided for user errors, misconfiguration, plan changes, change of mind, user-requested cancellations, plugin or third-party software issues, promotional or discounted services, or temporary issues resolved by support.

Chargebacks without contacting support first may result in immediate suspension or termination of all services.

By purchasing or using Zyrix Cloud services, you agree to these Terms of Service and Refund Policy.